Sales & Marketing
Fill your rooms. Without OTAs.
An integrated CRM, campaign platform, and affiliate engine that drives direct bookings and builds guest relationships.
Upsell offer
Late checkout ₹800
Guest Journey
Booking confirmed
Pre-arrival email
Digital check-in
In-stay services
Checkout & invoice
Night Audit
Auto-Scheduled
Runs at 2 AM · No staff needed
Direct Bookings
↑ 31%
Before StayStack
The old way
Leads managed in spreadsheets. No pipeline tracking, no follow-up reminders.
Email campaigns sent from Mailchimp with no connection to booking data. No revenue attribution.
No affiliate program. No WhatsApp marketing. Reputation management is completely manual.
With StayStack
The smarter way
Every lead is captured, assigned, and tracked in a pipeline — with follow-up reminders so nothing falls through.
Email and WhatsApp campaigns are segmented by guest behavior and tracked to actual revenue generated.
Built-in affiliate program, WhatsApp broadcasts, and review management — all from one dashboard.
What's included
Every tool your team needs, in one place
01
Lead & CRM
Manage your entire sales pipeline in one view.
- Multi-source lead capture (web form, WhatsApp, email, walk-in)
- Lead pipeline with stage tracking
- Assignment & follow-up reminders
- Quotation builder (send via PDF/Email/WhatsApp)
- Convert quotation → confirmed booking
- AI-based lead scoring (roadmap)
Sales Pipeline
Corporate & Group leads
New
5Infosys
₹4.2L
TCS Offsite
₹2.8L
Contacted
3Wipro Ltd
₹1.9L
HCL Tech
₹3.1L
Proposal Sent
2Deloitte
₹5.6L
Confirmed
1KPMG Annual
₹8.2L
02
Email Marketing
Campaigns that drive direct bookings.
- Campaign builder (drag-and-drop templates)
- Pre-arrival campaigns
- Post-stay thank-you + review request
- Seasonal & promotional campaigns
- Birthday / anniversary automation
- Open rate, click-through, revenue-attributed tracking
Email Campaign
Monsoon Special · Sent 2 days ago
Sent
1,240
Opened
42%
Clicked
18%
Revenue
₹84K
Opens by day
03
WhatsApp Marketing
Reach guests where they actually respond.
- WhatsApp broadcast campaigns (promotional)
- Segmented messaging (loyalty tier, booking source, nationality)
- Template-based automation
- Two-way conversation inbox
WhatsApp Broadcast
Loyalty Members · 184 recipients
Segment
Gold loyalty members
184 contacts
Message preview
Hi {name}! As a Gold member, enjoy 20% off your next stay. Use code GOLD20. Valid till Jun 30. 🎉
10:00 AM ✓✓
Delivered
181
Read
142
Replied
23
04
Affiliate Program
Build a partner-driven direct booking network.
- Generate unique affiliate links & coupon codes
- Performance tracking per affiliate
- Automated payout tracking
- Influencer, partner, or B2B referral programs
Affiliate Program
Partner performance · This month
Want to see CRM & marketing live?
Book a 20-minute demo — we'll run a sample WhatsApp campaign and show revenue attribution.
Complete Feature List
Everything included — no hidden add-ons.
Operator Outcomes
Real results. Real hotels.
27%
Increase in direct booking share
Serviced apartments, one season
0%
OTA commission on campaign bookings
WhatsApp campaign to past guests
Revenue
Attributed tracking per campaign
All email & WhatsApp sends
Auto
Follow-up on every lead
Sales team, 3 properties
0%
OTA Commission
When guests book direct via campaign
Native integration
Broadcast + 2-way conversation inbox
Affiliate
Program built-in
Partner referrals tracked automatically
Revenue
Attributed tracking
Know which campaign drove which booking
“Our direct booking share grew by 27 percentage points in one season. The WhatsApp campaign tool is incredibly effective when tied to real booking data.”
Anita Gupta
Sales & Marketing Head · Metro Serviced Apartments, Delhi
Works seamlessly with
The rest of the StayStack platform
Plus 30+ OTAs, payment gateways, and hospitality tools via open integrations.
Drive direct bookings at zero commission.
See how StayStack's CRM, WhatsApp marketing, and affiliate engine work together to reduce OTA dependency.