Operations
The front desk of the future, built for today.
A cloud-native PMS that centralises every reservation, folio, and check-in — accessible from any device, anywhere, in real-time.
Occupied
87%
RevPAR
₹4,280
Arrivals
14
In-house
62
Night Audit
Auto-Scheduled
Runs at 2 AM · No staff needed
Direct Bookings
↑ 31%
The PMS Shift
Why hotels retire their old PMS.
The old way
Legacy PMS
manual, disconnected
Siloed reservation systems with manual updates, phone calls for availability, paper folios.
Disconnected housekeeping — front desk doesn't know room status until someone calls.
Night audit takes hours of manual work. Rate overrides require manager escalation every time.
With StayStack
StayStack PMS
automated, connected
One unified dashboard. Every booking from every source. Every room status updated in real-time.
Every folio reconciled automatically. Night audit runs on a schedule, no staff needed.
Override pricing with permission-based controls. Housekeeping status syncs live with front desk.
What's included
Every tool your team needs, in one place
Reservations
Complete reservation lifecycle management.
- Full reservation lifecycle (create, modify, cancel)
- Drag-and-drop reservation calendar
- Dynamic room assignment & auto-assign
- Group & multi-room bookings
- Walk-in reservation with instant ID capture
- Waitlist management
- Guest stay extension & early check-in
- Override pricing with permission-based controls
Reservation Calendar
June 2025
Check-In / Check-Out
Fast, digital, and fully automated.
- Digital check-in with ID upload & eSignature
- Room readiness verification
- Auto-checkout with invoice generation
- Group check-in/checkout
- Self-service kiosk support (roadmap)
Digital Check-In
Room 304 · 3 nights
Booking Confirmed
Pre-arrival Email
Digital Check-in
Key Issued
Checkout
ID Verified
Anjali Kumar
DL: ****8823
eSignature
Verified
Folio & Billing
Accurate billing, zero manual reconciliation.
- Split folios (room + F&B + extras)
- Deposit & pre-authorisation management
- Refund processing
- Tax posting (GST-configurable)
- Corporate billing → city ledger
- Auto-invoice on checkout
Folio #2451
Anjali Kumar · Room 304
Room · Deluxe · 3 nights
₹12,000
Restaurant & Bar
₹3,200
Spa Treatment
₹1,500
GST (12%)
₹1,980
Total
₹18,680
Reconciled automatically on checkout
Operations
Live hotel dashboard for front office teams.
- In-house guest dashboard (live view)
- Shift handover notes
- Night audit automation
- Front office service request logging (SLA-tracked)
- Who's inside the hotel (live view)
- Reservation calendar with demand heatmap overlay
Front Office Dashboard
Shift A · Live
Occupied
87%
Arrivals
14
Checkouts
6
In-House
62
Recent Activity
Room 201 — Checked out
2m ago
Room 308 — Housekeeping complete
5m ago
Room 412 — Late checkout request
8m ago
Night audit — Scheduled 2:00 AM
How it works
Up and running in hours, not months.
Guest books (any channel)
Reservation auto-appears in PMS from OTA, booking engine, or direct entry.
Room assigned & team notified
Auto-assignment engine picks the best room. Housekeeping is notified of arrival.
Digital check-in
Guest uploads ID, signs digitally. Room key or code issued. Folio opens automatically.
Auto-checkout & invoice
On checkout, folio is totaled, GST applied, invoice sent. Night audit runs overnight.
Complete Feature List
Everything included — no hidden add-ons.
Operator Outcomes
Real results. Real hotels.
40%
Faster check-ins
Boutique hotel, 45 rooms, NCR
Zero
Manual night audits
Full-service resort, 120 rooms, Goa
2 hrs
Saved daily on folios
City hotel, 60 rooms
100%
Folio accuracy on checkout
Serviced apartments, Pune
“We cut check-in time from 12 minutes to under 3. The folio reconciliation alone saved our front office 2 hours every single night.”
Rahul Mehra
General Manager · The Riverside Suites, Rishikesh
Frequently Asked Questions
Common questions about the PMS & Front Office
See the PMS in action.
Book a live demo and we'll walk you through every module — reservations, folios, housekeeping sync, and more.