Operations
Lean operations. Zero chaos.
Housekeeping, maintenance, inventory, and expenses — all coordinated in real-time, all in one platform.
Occupied
87%
RevPAR
₹4,280
Arrivals
14
In-house
62
Night Audit
Auto-Scheduled
Runs at 2 AM · No staff needed
Direct Bookings
↑ 31%
The Operations Shift
Why ops teams stop using WhatsApp groups.
The old way
WhatsApp & sticky notes
manual, untracked
WhatsApp groups for housekeeping coordination. No real-time room status visibility.
Maintenance requests via sticky notes or verbal handovers. No SLA tracking.
Inventory managed in spreadsheets. Minibar charges missed. Reorder alerts non-existent.
With StayStack
Real-time dashboard
synced, SLA-tracked
Checkout triggers housekeeping task automatically. Room status syncs to front desk in real-time.
Every maintenance ticket is tracked, routed, timed, and escalated if the SLA is breached.
Full stock ledger, automated reorder alerts, and minibar charges posted directly to guest folios.
What's included
Every tool your team needs, in one place
Housekeeping
Real-time room status and task management.
- Real-time room status (Vacant/Occupied/Dirty/Clean/Inspected/OOO)
- Automatic task assignment (checkout-triggered)
- Housekeeping supervisor dashboard
- Mobile staff app (update room status from phone)
- DND and room block management
- Room inspection checklists with photo
- Productivity dashboards per staff member
- Lost & found log
Housekeeping
All floors · 18 rooms
Floor 1
Floor 2
Floor 3
Maintenance & Engineering
Track and resolve every issue with SLA accountability.
- Maintenance ticket creation (text, photo, video)
- Department routing (AC, plumbing, electrical, IT)
- SLA timers & escalation workflows
- Supervisor assignment & monitoring
- Preventive maintenance scheduling (recurring tasks)
- Asset lifecycle tracking
- Maintenance history per room
Maintenance Tickets
4 open · 2 in progress
AC not cooling · Room 204
HVAC · SLA: 2h 15m
Tap leaking · Room 312
Plumbing · SLA: 45m
TV remote missing · 108
General · SLA: Done
WiFi down · Conference A
IT · SLA: 1h 02m
Inventory & Procurement
Full stock visibility across every department.
- Stock ledger (in/out tracking)
- Minibar management (auto-post to guest folio)
- Vendor & supplier management
- Purchase order workflow (create, approve, track)
- Goods received notes (GRN)
- Automated reorder alerts
- Consumption analytics
- Inter-department stock transfers
Inventory Ledger
2 low stock alerts
2 items below reorder level — purchase requests created
Bath Towels
Linen
Toiletry Kits
Amenity
Bed Sheets
Linen
Coffee Pods
F&B
Expense Management
Complete cost visibility for owners and GMs.
- Receipt upload & categorization
- Daily/monthly/yearly expense summaries
- Property & brand-level visibility
- Vendor bill tracking & approval workflow
- Budget vs. actual comparisons
Expense Tracker
April 2025
Upload receipt → auto-categorized
Unified Staff App
One mobile app for every department. Housekeeping, maintenance, F&B, front desk — one interface, zero confusion.
Complete Feature List
Everything included — no hidden add-ons.
Operator Outcomes
Real results. Real hotels.
Real-time
Room status for front desk
Full-service hotel, 80 rooms
Zero
Missed minibar charges
City hotel, 4 months running
Auto
Maintenance SLA escalation
Resort chain, 3 properties
0
WhatsApp groups for housekeeping
After switching to StayStack
“Our housekeeping coordinator doesn't use WhatsApp groups anymore. Room status is live, tasks are auto-assigned, and we haven't missed a minibar charge in months.”
Deepika Nair
Operations Manager · BlueSky Hospitality, Mumbai
Frequently Asked Questions
Common questions about Operations & Back Office
Run tighter operations.
See how StayStack connects every back-office function — from checkout to clean room — with zero manual triggers.