Security & Compliance
Enterprise-grade security. Out of the box.
Industry-first end-to-end encryption, role-based access, and comprehensive audit trails — built for hospitality operators who take data seriously.
Direct booking portal
Brand-specific rate plans
Auto-publish to channels
Guest data encryption
OTA commission tracking
Night Audit
Auto-Scheduled
Runs at 2 AM · No staff needed
Direct Bookings
↑ 31%
Before vs. After
Why operators make the switch.
The old way
5–7 tools
fragmented, expensive
Guest data stored in plaintext. ID scans saved in email attachments. No encryption anywhere.
Staff members have access to everything — no role-based restrictions, no audit trail.
No 2FA, no SSO, no IP restrictions. A single compromised password exposes the entire system.
With StayStack
1 platform
everything included
All guest data encrypted end-to-end — at rest and in transit. Zero plaintext storage, PCI-compliant.
Every user has a role-specific access level. Audit trails log every action, every change, every login.
2FA, SSO, IP restrictions, and device-level controls — enterprise-grade security for every property size.
What's included
Every tool your team needs, in one place
Encryption
Zero plaintext. No exceptions.
- End-to-end encrypted data at rest and in transit
- TLS 1.3 for all communications
- Zero plaintext storage of sensitive guest data
- PCI-compliant payment handling
Security Status
All systems secure
End-to-End Encryption
AES-256 at rest
TLS 1.3
All communications
PCI-DSS Compliant
Payment handling
Zero plaintext storage
Guest & payment data
GDPR-aware handling
Guest data privacy
Access Control
The right people see only what they should.
- Role-based access control (RBAC)
- Department-wise permission sets
- Property-wise access restrictions
- Custom role creation
- Multi-user access with individual credentials
- SSO (SAML 2.0 support for enterprise)
- 2FA (Two-Factor Authentication)
- IP and device restrictions
Role-Based Access
5 roles configured
Audit & Compliance
A complete record of every action, forever.
- Complete audit trails for all user actions
- Booking change logs (who changed what, when)
- Pricing update history
- Financial transaction logs
- Access logs (login/logout, failed attempts)
- GST and e-invoicing compliance (India)
- GDPR-aware data handling
Audit Trail
All actions logged · Tamper-proof
Changed rate BAR → ₹6,200 (was ₹5,800)
Night audit completed successfully
Checked in guest · Room 304
Created new role: Revenue Manager
Logs are immutable and tamper-proof
Infrastructure
Built to stay up, built to recover.
- Automated daily backups
- Disaster recovery plan
- 99.9% uptime SLA
- Scalable cloud infrastructure
Infrastructure
99.9% Uptime SLA
Uptime this month
99.97%
Last backup
2 hours ago
DB replication
Active
Disaster recovery
Tested 9 Apr
Uptime · Last 30 days
99.97%Complete Feature List
Everything included — no hidden add-ons.
Operator Outcomes
Real results. Real hotels.
E2E
Encryption for all guest data
Industry-first in hospitality
99.9%
Uptime SLA
Enterprise-grade infrastructure
Full
Audit trail for every action
All StayStack accounts
RBAC
Role-based access control
Every user, every property
“We passed our enterprise client's security audit on the first attempt. StayStack's RBAC and audit trails were exactly what they required.”
Rajiv Verma
Head of IT & Compliance · Cityview Hotels, Hyderabad
Frequently Asked Questions
Common questions about Security & Compliance
Your guest data deserves better.
See how StayStack's security architecture protects every piece of guest data — from ID upload to payment processing.